Privacy Policy

Last updated: 20 May 2026

This Privacy Policy explains how Nexopro collects, uses, discloses, and safeguards personal information in connection with wedding planning services offered across Australia. We aim to handle information with respect and care, aligning our practices with applicable Australian privacy standards. By engaging our services or interacting with our website, you acknowledge that you have reviewed this policy.

Information we collect

We may collect details that help us deliver planning services and respond to enquiries, such as names, contact information, event dates, venue preferences, guest ranges, supplier requirements, and notes shared during consultations. We may also process information generated by your use of our website, including device traits, approximate location derived from IP, pages viewed, session duration, and interactions with site components. Cookies and similar technologies can support features like session continuity, preference storage, and analytics.

How we use information

We use information to provide and refine our services; respond to messages; prepare proposals and timelines; coordinate with venues and suppliers you approve; manage bookings and scheduling; personalize recommendations; maintain site functionality; conduct aggregated insights to improve content; and meet legal or compliance obligations where required. When we collaborate with third-party suppliers, we share only the details reasonably necessary for coordination and delivery of agreed tasks.

Lawful basis and choice

We rely on consent you provide, on steps requested by you prior to entering an arrangement, or on legitimate interests related to service delivery and improvement, balanced against your expectations. Where consent is the basis, you may withdraw it using the contact methods below. You can adjust browser settings to manage cookies. Some features may operate differently depending on preferences.

Disclosure and international handling

Service delivery can involve suppliers and platforms located in Australia and, at times, in other jurisdictions. When information is processed outside your state or territory, we take reasonable steps to promote safeguards consistent with this policy and to encourage contract terms that protect confidentiality and appropriate use.

Retention

We retain information for the period needed to provide services, manage records, resolve queries, and meet regulatory or tax requirements. Retention periods vary by record type and operational necessity. When information is *** longer required, we aim to archive or de-identify it within practical timeframes.

Security

We apply administrative, technical, and physical measures designed to reduce risks such as unauthorized access, alteration, or misuse. These measures include access controls, staff awareness, and vendor due diligence. While safeguards reduce risk, *** method of transmission or storage can be guaranteed as entirely resistant to all threats; we monitor and improve our controls over time.

Your rights

Subject to applicable law, you may request access to personal information we hold about you, ask for corrections, or raise concerns about handling. We will respond within a reasonable timeframe. Where feasible, and after verifying identity, we will update records that are incomplete or inaccurate.

Third-party links and suppliers

Our resources may reference venues, suppliers, or platforms. Each third party operates its own policies and security practices. We encourage you to review their statements when engaging with them directly.

Children

Our services focus on wedding planning for adults. If you believe a minor has provided personal information to us, please contact us so we can assess and act appropriately.

Cookies

Cookies help the site remember preferences and understand aggregated usage. You can manage preferences through your browser settings. Declining certain categories may affect convenience or personalization.

Updates to this policy

We may update this policy to reflect service changes, operational adjustments, or legal guidance. The “Last updated” date shows the latest revision. Material updates will be signposted on this page.

Contact

If you have questions about this policy or wish to exercise a privacy right, reach us using the details below: